Family-run since 1996

The local garage Chelmsford trusts.

Three decades of looking after Chelmsford's cars — and being looked after by Chelmsford in return. We're proud of what we've built.

Our story

Independent. Local. Family.

Shepherd Motors was set up in 1996 with a simple idea: do good work, charge fair prices, and treat customers the way we'd want to be treated ourselves. Three decades later — through the rise of plug-in hybrids, the wet belt era, and just about every diagnostic protocol going — that idea hasn't changed.

We're still in the same workshop, The Old Coachworks on Church Street, in the heart of Great Baddow. Customers we served in the 90s now bring their kids' cars in. New customers usually arrive on a recommendation. That's the bit we're proudest of.

We joined the Good Garage Scheme in 2007 because we wanted our customers to have a way to hold us accountable. Almost two decades and 1,843 verified reviews later, we're sitting at 97.4% — a number that means more to us than any marketing slogan.

Accreditations

Independently checked & recognised

Good Garage Scheme

Members since 2007. 97.4% rating from 1,843+ verified customer reviews. Independent feedback, posted publicly.

DVSA-Approved MOT Centre

Class 4 MOT testing for cars and small vans, conducted by qualified testers using DVSA-calibrated equipment.

Block Exemption Compliant

Our work meets the standards required to keep manufacturer warranties intact, with documented evidence.

How we work

The way a garage should work.

Quote first

You'll always have a written estimate before any spanner is turned. If something changes, we ring you — never start without your say-so.

Photos & explanations

If we recommend work, you'll get a photo of why and an explanation in plain English. You decide what gets done.

Quality parts

Genuine and OE-quality parts as standard. Cheap pattern parts only at your specific request — and we'll be honest about the trade-off.

Independent prices

Dealer-quality work, dealer-grade diagnostics — independent prices. The biggest reason most customers come to us.

Same team, every visit

You won't deal with a faceless service desk. The same small team works on your car each time, so we know it.

Service reminders

We let you know when MOTs and major services are due. No sales pitch — just a friendly reminder.

Come and meet us.

Drop in for a chat, send a message, or pick up the phone. We'll happily talk you through your car's history and what it actually needs.